📌Community Rules

📌Community Rules

We are a national community and our members include new and experienced Pet Sitters and Pet Owners.  Our community forum is a vibrant place where members can chat, help, encourage, share suggested solutions, and share their experiences.  

Admin Moderators do not preview new posts; the moderators and site operators take no responsibility for any content posted by the community.

Be Helpful & Relevant

This is a welcoming environment for both existing and potential members. If a member has taken the time to comment on a question, please take the time to thank, acknowledge, or reply to them.

Do use kind language

Bad language and swearing is not permitted.

Do Post Content you own

Don’t post anything digital that belongs to someone else without permission. You may not post descriptions of, links to, or methods for stealing someone’s intellectual property (software, video, audio, images).

Do Respect Others

We’re creating a welcoming spot for both existing and potential members of PetCloud. We must treat each other with respect. Expressing differing points of view are fine, but bad mouthing, put downs, and judgments will not be permitted.

No Links to jobs & Sitter Listings

For safety and privacy reasons, we request that you do not upload pet jobs or Sitter Listings to the forum topics or comments.  This forum is not a spot to find a job or a sitter.  Keeping jobs on the PetCloud website also ensures that every member (even those not signed up to the forum) get a fair and equal chance to apply for a pet job or reach out to a sitter/walker/groomer.

No mentions of other sites or apps.
We want to focus on stuff that makes our own grass greener, and not worry about criticizing others.

Do Respect Privacy

Being part of our community requires mutual trust and respect. Authentic, lively discussions make our community forum an interesting place to be and what’s shared here is not be shared elsewhere.

No promos or spam

Give more than you take from our community. Self-promotion, spam and irrelevant links are not allowed and will be deleted. This includes links and self-promotional or affiliate or social media links, RAF (Refer-a-Friend) and discount codes.

Flag issues to Moderators

Moderators have Admin authority; they are responsible for this forum, and so are you.

Spot bad behaviour? Don’t reply. It encourages a continuation of the bad behaviour, consumes your energy, and wastes everyone’s time. Just flag it. If enough flags accrue, action will be taken, either automatically or by moderator intervention.

In order to maintain our community health, moderators do reserve the right to remove any content and any user account for any reason at any time.

This forum is our safe place

Any form of prejudice is not permitted. We must all feel safe. Negative comments about race, religion, culture, sexual orientation, age, gender or identity will not be tolerated.

Admin moderators will close topics or remove any posts that don’t promote harmony among members.

Quality Images

We encourage sharing of pet images (with Owner permission) however they must be of an acceptable quality and content. Please do not upload images of a sexual nature. Third party image sharing with permission from the originator only.

Forum Health

Our forum is managed by our Community Manager who together with other moderators from within the PetCloud team, aim to keep this a friendly and helpful spot where you can share advice, find support, and discuss all things pets, pet care, travel, and more.

Bans & Warnings

Any breach of these Forum rules will result in an instant and permanent ban; a breach of conduct will result in a warning notice being issued. The final decision in all matters rests with the Forum Moderators and Administrators.

Terms of Service

We have Terms of Service and Code of Conduct and a Social Media Policy describing your (and our) behaviour and rights related to content, privacy, and laws.

To use this forum, you must agree to abide by these rules.

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