Covid19 and Pet Care and Human Health and Safety

Covid19 and Pet Care and Human Health and Safety

The Covid 5km travel limit restrictions do not apply to work, when giving or receiving care, such as dog walking, or when Pet Sitters are on assignment to feed & water pets or to take them to the Vet as defined by the duty of care in the Animal Care and Protection Act 2001 and Code of Practice.

You should also refer to your State Health website for Guidance:
  1. Queensland
  2. New South Wales
  3. Australian Capital Territory 
  4. Victoria
  5. South Australia
  6. Western Australia
  7. Tasmania
  8. Northern Territory
Essential Care Services can still be booked
Home Visits, Pet Sitting, Dog Walking, and House Sitting should still be booked. Sitters cannot not enter any aged care homes to protect older Australians. Sitters can only enter elderly private homes of Pet Owners if they are away or in hospital.

Before your Meet & Greet, please advise PetCloud, and the other Party if any of the following applies to you:
  1. You are unwell with flu-like symptoms;
  2. You have travelled overseas within the past 14 days;
  3. You have come into contact with a person that has tested positive for COVID-19.
Covid19 Protocols
What you can do to keep us all safe: 
  1. As usual, Pet Owners should book and pay online
  2. Wear a mask.
  3. Meet and Greets should be held virtually over video (try using Skype, Zoom, or Google hangouts). Go through the RSPCA Qld Property Checklist during the call.
  4. If you meet in person, keep 1.5 metres distance between yourself and others.  No shaking hands. 
  5. Avoid non essential travel.
  6. Limit the number of people accompanying your pet to a maximum of one person 
  7. When entering and leaving a Meet & Greet, always use the hand sanitizer, even though there will be no contact. 
  8. Everyone should wash hands with soap and water after touching pets & surfaces.
  10. Clean and disinfect any structures and shared amenities before and after all bookings. 🧽
  11. Clean with soap and water, then use a government-recommended disinfectant to help reduce risk. When using a disinfectant, follow the label directions for safe, effective use. Ensure all shared amenities are thoroughly cleaned between uses by pets and guests.
We are doing everything we can to continue to provide quality service to you and your pet and reduce the risk to both our clients and team members.

Below is an Essential Service Form which our Pet Sitters and Dog Walkers print to show if questioned by Police during assignment. 
Pet Sitters can email the Essential Services PDF to Officeworks  using email address: officeworks@printme.com for printing up to 24 hours before you visit store for pick up (or you can print at any nearby printing shop or library if you don’t own a printer at home) . We recommend printing about 20 copies.
Essential Service Form