1. We do not store your Credit Card details or your Bank Account details on the PetCloud platform.  Our third party payment gateway provider named Stripe who are PCI compliant stores your Credit card and your Bank Details.

2. We have 2 Factor authenticated payments on our website and app. You will be smsed a 6 digit code (also known as a One Time Password 'OTP') to your mobile phone number which you will put into the PetCloud App or PetCloud website in order to authorise payment or withdrawal.

3. We use TLS Transport Layer Security, in short, it's secure technology to prevent cybercriminals from intercepting a connection between our platform and the payment gateway and provider.

4. We make key fields such as mobile number, payment method, and payout method fields read only after data has been saved.