I cannot verify my ID when adding my bank account information to my Stripe account
If you are a Pet Sitter and are having trouble verifying your account, please review the following list and re-submit your verification request based on correcting any of these points.
Stripe Requirements:
- Your name and address on the bank account should be exactly the same as that on the verification document and should match your Stripe account
- The quality of the document should be high as most validation is done automatically (PDF format preferred)
- The document must be fully visible (all edges of the document should be visible)
- The document must not be older than 6 months
If you are still having trouble, contact Stripe via chat or email here:
Contact Stripe