How to log into your PetCloud account

How to Log into your PetCloud Account

If you have previously created a PetCloud account, you can log into PetCloud by clicking "Sign In this will display a form where you need to input your email and password. 

How to Log into your PetCloud Account

If you have forgotten your password, and need to reset it, you can click the "Forgot password?" link.  This will take you to the Reset Password Form  where you input your email address and a link to reset your password will be sent to your email address.  

If you can't see the reset password email, try checking your spam or promo folders to see whether it was delivered there.  If its not there, reach out to us.

If you are seeing "Robot Verification failed" and reCAPTCHA is not working in Chrome, Firefox, or any browser on your system, the solutions provided in this post may help you resolve the issue. But before you begin, you might want to clear your browser cache first and see.  Other things you can try are:
  1. Check that JavaScript is enabled in your browser
  2. Update your web browser to its latest version
  3. Disable your VPN or Proxy Service
  4. Disable your extensions
  5. Reset IP address
  6. Check for malware on your PC
  7. Create a new user profile
  8. Reset your browser
Here are instructions to work through and try each one of the solutions: