How do I verify my Mobile number?
When signing up to PetCloud, you will need to provide your Australian Mobile Phone Number in international format eg. +61466000000
You will then be smsed
a 6 digit pin to put into the Verification screen.
If you're not receiving verification code smses:
1. Your phone number may have been entered incorrectly upon signing up.
2. Your mobile carrier may be blocking the short code SMS that PetCloud uses to contact you. Please contact your mobile network provider to confirm that short code SMS is enabled for your mobile account
If you still haven't received a verification SMS after checking both of these, or if your phone isn't verifying the 6 digit code, please contact us and request us to manually verify your mobile number in our Admin screen so that you can continue the signup process without delay.
Why do Mobile Verification?
Adding your mobile phone number allows you to access the PetCloud platform and connect with Sitters for phone calls and SMS text messaging.