Our Insurance will cover Veterinary expenses of guest pets, if those guest pets are booked via PetCloud:

• A guest pet escapes and gets injured while in a Pet Sitter's care
• A guest pet is injured and requires Veterinary treatment
• A guest pet injures another guest pet while in care

Note: An excess of $1500 is required to be paid by the Pet Sitter in the event of a successful claim whether the Pet Sitter is at fault or otherwise

• Damage to the Pet Sitter's property
• Injury caused by the pet to the host, host family or host pet
• Claims arising from the care of designated dangerous dogs, or guest pets that have previously attacked another animal or human requiring medical attention
• Breach of professional conduct – for example, walking the animal off-leash in an on-leash area, disregarding PetCloud's Sitter rules
• Pre-existing medical conditions, illness or old age
• Reduction in potential show or stud value.

How to make a claim

Complete the insurance template attached and email it, along with Receipts, Vet Reports, Photos, and any Invoices to support@petcloud.com.au 

Insurance Tip: We recommend reading, How a Smart Phone can be a Pet Sitter's Best Friend