***Emergencies***
I've locked myself out of the house I'm housesitting
Remain calm. Try to open any of the windows or doors. If you are unable to get back into the house through a window or door, you will need to message the Home Owner to ask whether their emergency contact has a spare house key or knows where one is. ...
What to do if Pet dies while Pet Sitting?
If a Pet has died due to old age, here are a list of Do's and Don'ts to follow: DO double check whether the pet is actually deceased. Pets may lay very still for long periods. Find their pulse or listen for breathing. DO remain calm. Whether it’s the ...
What are signs of a Pet Emergency?
Difficulty breathing, blue tongue or raspy breath sounds Swollen or distended abdomen, with or without productive vomiting Inability to urinate or defecate, especially if straining. (Cats may repeatedly go to the litter box, lick at the genital area, ...
What are the Sitter Rules?
I will: 1. always have a Meet & Greet with the Pet Owner in person to do a full property tour to share joint legal responsibility that it is escape-proof and hazard-free and that pets are compatible. 2. always sanitise and disinfect my hands or ...
COVID-19 Pet Sitter and Pet Owner Safety Standards
The health and safety of our community is our top priority during the novel coronavirus outbreak. With that, we’ve created COVID-19 Safety Standards so Hosts can self-certify that they are implementing certain minimum safety-related standards on ...
What to do if a Pet Escapes during a Stay
In case a pet escapes, the pet sitter should: Inform the pet owner and/or their emergency contact about what has happened and have good communication with them throughout the process of retrieving the pet; Call all relevant authorities to help find ...
Non-Life Threatening Pet Medical Issues
For small cuts and grazes that don't need veterinary attention, you can apply some antiseptic a thin smear of Savlon® cream which you are able to get this from any woolworths store or chemist. Please remember though - hotspots start out small and ...
How to transport an injured pet
Transporting an injured dog After identifying an injury or illness, the next step is to safely transport your dog to the nearest veterinarian. Improper technique when transporting a patient can result in further injury or complications. Handle your ...
How to give CPR to a Pet
Always lay them on their right hand side. See procedures from the AEC website here: http://www.aecvets.com.au/docs/Updated%20Info%20Sheets/CPR-for-your-Pet-2016.pdf Want to contact Customer Support? Lodge a Ticket with PetCloud Support to email you ...
Bloat - Emergency
Bloat is a condition in which the stomach becomes painfully distended by gas or food, and is known as gastric dilation. The bloated stomach has a tendency to twist upon itself. Bloat is an immediately life-threatening condition that can cause a dog ...
Urinary tract blockages in Cats - Emergency
http://www.aecvets.com.au/docs/Updated%20Info%20Sheets/FLUTD-2016.pdf
How to treat Hot Spots during a stay
Hot spots (moist dermatitis) are a common type of skin irritation in dogs and tend to be more prevalent in the warmer months The underlying cause is often difficult to identify. Hot spots can occur any time of year, although warm weather usually ...
Pet Emergency Procedures
Sometimes during a pet stay, emergencies will arise. It is important to remain calm, but act quickly. If a pet becomes ill or gets injured, the pet sitter should always: Obtain permission from the pet owner and/or their emergency contact with regard ...