Getting Started
How do I find the right Sitter for my pets?
There are different types of Sitters. Once you understand the type of Sitter your pet needs, go to the Search Results page of PetCloud's website, there is a button labelled [More Filters]. Click it. A modal window will display with filters to help ...
What breeds of dogs doesn't PetCloud accept?
The following breeds of dogs, including those that substantially meet the description of these breeds, are not accepted for pet sitting on PetCloud. They are typically large, very muscular, and are prone to aggression. American pit-bull terrier Dogo ...
Can I be both a sitter and an owner?
Yes, you can! When you create profile you are given the option to become a sitter, find a sitter or do both. You can select both and make sure you have a: Complete your profile (yours & your pet's) Upload a picture of you and your pet List your space ...
Where are you located?
We are a national website like AirBnb - not a call in / drop in customer-facing service. You book sitters through our website and arrange meetings with them. We can help you with bookings via the website or you can contact our friendly Customer ...
I'm no good with computers - can someone help me?
Be Connected is a free Government program to help all Australians increase their skills and confidence with digital technology. You can find local help near you.
What does a Pet Sitter do?
Daily Pet Sitters must: Take photos of the pet daily and provide a short summary to the Pet Owner and upload via PetCloud Respond to any questions from the Pet Owner promptly in under 2 hours. Clean pet bowls daily Top up food and water daily Brush ...
How do I verify my Mobile number?
When signing up to PetCloud, you will need to provide your Australian Mobile Phone Number in international format eg. +61466000000 You will then be smsed a 6 digit pin to put into the Verification screen. If you're not receiving verification code ...
What is PetCloud?
What is PetCloud? PetCloud is a national pet management sharing economy pet care booking platform with a strong focus on animal welfare. Pet care service providers on the PetCloud platform are independent contractors, not employees of the platform. ...
How does PetCloud work for Pet Owners?
You might be wondering what the process is for Pet Owners joining PetCloud. Sign Up Verify Phone & Email Create Profile, upload photo Create Pet’s Profile Post a Job Sitters/Walkers apply Choose a Sitter and request a Property Safety Check Make ...
How to Evaluate a Dog Walker
Tip: Before confirming booking with a Dog Walker, we recommend requesting the other party for a free in-person Meet & Greet. This way, you can see whether the Dog Walker is a good fit for you and your dog. 1. Check their Police Clearance At the point ...
How much does a pet sitter cost?
All Sitters and Dog Walkers on PetCloud set their own prices on each of their listings. Please take into account their time, any clean up after the booking, and fuel costs As a general price guide, here is approximate prices: House Sitting (the ...
Is PetCloud free?
PetCloud is free to join for both Sitters and Pet Owners. Bookings must be paid for via PetCloud. This activates insurance protection for your personal finances - so that you don't have to cover large emergency Vet bills in the event of a pet ...
Can I be a sitter and owner on PetCloud?
Yes, definitely when you create you will see three options on My Profile: Find a sitter Offer sitting Both Select the option both and find a playmate for your fur kid.