Booking Requests and Editing Bookings
How does a Pet Owner edit a Booking?
Email the PetCloud Accounts Team firstname.lastname@example.org with the Subject Header: "Extra Charges for Booking ID: ###### with [Pet Owner Name]." In the Body of the email write: "Hi PetCloud Team, Extra Services have been requested by Pet Owner Jane ...
Delays in Pet Pickups
If the Pet Owner notifies PetCloud and the Pet Sitter of their delay and the reason, and pay for the additional days in care, food, and services, then this is acceptable. However, if the Pet Owner does not inform their Pet Sitter and PetCloud of the ...
How can I confirm a booking? I am a Pet Sitter
Once a pet owner authorizes a booking amount, the next step is to schedule a meet and greet. A confirmed booking has a message, “Your booking is good to go!” with a countdown timer There are 2 ways to confirm a booking. 1. Use Thumbs up button 2. ...
I'm a Pet Sitter. How does the booking process Work?
On our How it Works page and on our Become a Pet Sitter page, we display this process: 1. Pet Owner makes an inquiry about your availability to mind their pet on certain dates via PetCloud, directly through your listing. 2. You will receive a text ...
How do I get Pet Jobs?
There are 5 ways to get pet jobs: 1. By applying for Pet Jobs on our Jobs Board that Pet Owners post. 2. Through Pet Owners searching PetCloud for Sitters in their local area. 3. By proactively marketing your PetCloud listing URL throughout your ...