How to Authorise the PetCloud App to access my location?
How to switch ON Push Notifications
Below in the PetCloud App, there are Notification Settings in the menu then click > Please Send me Push Notifications Then you should also check your Phone's Settings for the PetCloud App and whether you have set it so that your phone will ...
How to turn Location Services on or off for the PetCloud App
On the PetCloud App, you can see Dog Friendly Places near you when you tap the Explore Screen Icon. On the Explore Screen on the App at the bottom of the screen you will see Dog Friendly Locations if you have Authorised the App to auto-detect your ...
How to ensure you have installed the latest app version on your phone
We are always working hard on our Apps, so when you download, make sure you set your app to upgrade automatically so that you always use the latest build. To automatically update apps on your Android device: Open the Google Play Store app . Tap Menu. ...
Information needed to report a Bug
So that our developers can investigate and replicate the issue, can you please provide us with the following information: 1. How were you accessing PetCloud at the time of the problem? Through a browser? Or through the App? 2. What device are you ...