• All bookings through PetCloud have insurance which cover the financial burden of large emergency Vet bills in the event of Pet Accident
  
• We ask all Pet Owners to leave public ratings and reviews on the Sitter's listing after every booking. These ratings and reviews directly impact the future earngings of the Sitter through our platform. This public accountability gives Sitters incentive to continue to provide a high standard of care.
• We tell our Sitters to do daily, all over body checks
• We tell our Sitters to send you Pet Visit Reports which include wellness updates and a photo
• We ask you for details on your pet's health, habits, and identity so that in the event of escape, illness, or accident, both the Sitter and the Pet Owner is aware of what to do and who to contact, and makes locating a pet easier.
• We limit the number of pets that Pet Sitters are allowed to book at their property and help every Sitter to understand their local council bylaws
• We provide an RSPCA Approved Property Checklist to helps to guide Owners and Sitters in understanding standards of care and know what to look for in backyards and inside homes
• We provide a Pet Sitter Success Manual and Video and the only Online Pet Sitting Course in Australia that is written by RSPCA Vets so that any Sitter who has undertaken the course will be awarded an online badge
• Any Pet Sitter who becomes Accredited (through our online course with RSPCA Qld) is cross checked with the RSPCA's Animal Cruelty database
• All pets have Flea, Tick, Worming, & Vaccinations reminders
• No Sitters or fellow Pet Owners who own Council declared dangerous, restricted, or menacing dogs are allowed to offer Pet Sitting as a service
• No Sitters who have had a dog with Parvo virus are allowed to use the PetCloud website unless they can verify their backyard has been professionally treated by Vet instruction and it has been 12 months since the virus.
• Pets that are not council registered are not allowed to use the website
• Pets that are not microchipped are not allowed to use the website

Our Sitters are educated on the RSPCA's 5 freedoms of animal welfare:

1. Freedom from Hunger and Thirst.
2. Freedom from Discomfort.
3. Freedom from Pain, Injury or Disease.
4. Freedom to Express Normal Behaviour.
5. Freedom from Fear and Distress.