What to do if a Pet Escapes during a Stay
In case a pet escapes, the Pet Sitter should:
- Inform the Pet Owner and/or their Emergency Next of Kin about what has happened and have good communication with them throughout the process of retrieving the pet;
- Phone all local Vets, your local council pound, and the nearest RSPCA;
- Immediately Search nearby areas where the pet may have run away to (e.g. nearby parks, it may have tried to go home etc.); the more hours that pass, the more likely the pet will be hit by a car, or attacked by a dog, or picked up and never reported.
- Inform PetCloud by email (escalations@petcloud.com.au) if the pet is still missing. Please put "EMERGENCY" in the subject of the email and provide us all details about how the pet escaped and ask for a call back.
- Post a photo of the Pet, Date and Time of escape and your name and contact details online on any local facebook groups or lost dog groups. Ask for help from other locals in your search.
- Immediately check the Owner's home. They may have tried to run back home to their Owner if the pet has been staying at the Sitters home.
- Door knock every house in the street.
- Create a LOST Pet flyer and post it on every telegraph pole with your name and contact number.
- Walk or Drive around streets calling out the pet's name, have their favourite smelly treat in your hand like cheese, or a piece of roast chicken.
If it's a Cat, hire a Cat Trap - You can hire cat traps from your local council's website or from a place like Kennard's Hire. You will need a can of smelly tuna. When the cat smells the tuna and the panel is stepped on by the cat, the trap door closes behind them, trapping them inside.
Contact the RSPCA in your State. From State the State they offer different lost and found services.
RSPCA QLD Lost and Found Service
RSPCA NSW Pet Reunite service
RSPCA ACT Lost and Found Service
RSPCA VIC Lost and Found
RSPCA TAS Lost and Found
RSPCA SA Lost and Found
RSPCA WA Lost and Found
RSPCA Darwin Lost and Found
Remember to be persistent and keep looking. The RSPCA recommends repeated visits to your local shelter or council pound at least every six days. However, bear in mind that legally, these facilities are only required to hold stray animals for eight days.Frequent visits to shelters in your local area will give you the best chance of finding your lost pet.
Please note:
- Proof of ownership may be required.
- Photo ID is required to claim an animal and proof of registration is necessary for council pounds.