Providing Great Service
How do I join the PetCloud Pet Professionals Community?
Our welcoming and fun Community Forum is the spot for Sitters sharing a love of animals to share advice, get support, and chat about all things pet-related! The Community Forum is separate from your PetCloud login so you will need to Create an ...
What are Performance Scores?
Performance Scores help Pet Professionals benchmark how they’re performing compared to other Pet Professionals on PetCloud for each Service they offer. The scores influence their listing ranking in on site search results. The higher your score, the ...
House Sitting Etiquette - Do's
Here are 10 things you should do when you are house sitting (staying at the Owners home): 1. Know the house rules. Living in someone else's house means that you need to ask the house rules from the home owner. For example, should you be using the ...
House Sitting Etiquette - Don'ts
Here are 12 Don’ts when you are house sitting (staying at the Owner's home): 1. Don't invite boyfriends or friends over without prior permission from the Pet Owner gained at the Meet & Greet 2. Don't have a house party. Respect the house rules and ...
Golden Rules for Pet Professionals
The following Golden Rules are basic principles that should always be followed to ensure success when Pet Sitting through PetCloud. Always have a Meet & Greet. Your number 1 priority is to ensure a visiting pet does not escape. So make your property ...