Human Safety
Covid19 and Pet Care and Human Health and Safety
The Covid 5km travel limit restrictions do not apply to work, when giving or receiving care, such as dog walking, or when Pet Sitters are on assignment to feed & water pets or to take them to the Vet as defined by the duty of care in the Animal Care ...
When would you turn down a pet sitting job?
See our blog article here: https://www.petcloud.com.au/blog/When-should-I-turn-down-a-pet-sitting-job
I am a Pet Sitter what safety and security measures should I follow?
Don’t meet Pet Owners who don’t have a clear profile picture. Ask Pet Owners who else will have access to their homes during their absence. Find and use safe routes for dog walking. If you are uncomfortable during your first visit with a customer, ...
Are there any breeds of dogs that are not allowed to be minded on PetCloud?
The following breeds of dogs, including those that substantially meet the description of these breeds, are not accepted for pet sitting on PetCloud. If you see a job posted by a Pet Owner on PetCloud or receive a booking enquiry and a dog looks like ...
What types of Clients won't we accept on PetCloud?
We love our Pet Sitters and their safety and happiness is of the utmost importance to us. So if a Pet Owner: Doesn't want to upload a Profile photo - No sorry. We believe it is for our Pet Sitters own safety they know who they are speaking to online ...
NDIS Incident Form
Please complete the Incident form: https://www.petcloud.com.au/ndis-incident-form This will submit a report via email to our NDIS Booking Coordinator who will get in touch with you to discuss the incident.
How Pet Owners and Pet Carers can show proof of COVID-19 vaccination or a medical exemption
At Meet and Greets, upon request, Pet Owners and Pet Carers can show proof of COVID-19 vaccination or a medical exemption through: A Digital Wallet such as Apple Pay or Google Pay Express Plus Medicare mobile app Individual Healthcare Identifier ...
NDIS Jobs - Quality Safeguards and Incident Reporting
Read our several new NDIS Policy pages You need to comply with the NDIS’ Code of Conduct for Workers You need to know how to help an NDIS Participant make a complaint to PetCloud. You must know what constitutes an NDIS Reportable Incident & swiftly ...
Is it safe for kids to pet sit?
Looking after pets can be wonderful, and can teach kids about empathy, money management, and responsibility. However, taking on an additional care role for a pet with an unknown history while caring for your own young child may require you to have ...