Meet & Greets (Meeting with Client before a Stay)
Do Pet Owners Pay before a Meet & Greet?
All Pet Owners are required to meet the Sitter within 7 days of connecting. Pet Owners must then pay for their booking via PetCloud in full within 24 hours of Meeting, or when a Sitter Pre-Approves a booking. To display the MAKE PAYMENT button to a ...
What Questions will I be asked by Pet Owners?
Pet Owners will most likely ask the following questions below. Think about what answers you are going to give and say it with confidence. However, if you havent Pet sat before, and it's your first time, just be honest with the Pet Owner, but make ...
What if I don't want to proceed with a booking after a Meet & Greet?
That's ok - let us know within the following 24 hours after the meet & greet by emailing support@petcloud.com.au telling us the Pet Owners name and booking dates and why you want to cancel. Don't feel obliged to do a booking, you're the boss and we ...
Can I choose what breeds or size of pet I prefer to mind?
Yes, being a Pet Sitter is very flexible so you can choose your preferences but remember the more flexible you are the more contact you will receive from Pet Owners. You can always arrange a meet & greet with the Pet Owner in advance so you can see ...
Meet & Greet Tips for House Sitting Jobs
For those Sitters who choose to offer a service to stay at the Pet Owners home (House Sitting) Always fully inspect a house before taking a job on - including the bedroom where you will sleep. Does it smell fresh? Or mouldy? Is the home clean in ...
Do I have to have a Meet & Greet every time?
No. Meet & Greets are super important to have if you: Have never done a Property Walk-through with that person previously Have other pets booked at your home at the same time Or you own your own pets The Meet and Greet process is also a chance to ...
What Questions should I ask the Pet Owner?
The main question you need to ask the Pet Owner is: "Have you fully completed (Pet Name's) profile online?" Tip: Always use the Name of the Pet when speaking to the Pet Owner about their pet. As all of the questions below are from the Pet's online ...
Know your breeds << Super Important
By researching pet breeds, their temperament and care requirements and asking about any pre-existing medical conditions, or extreme behaviours before accepting a job or applying for one is a fundamental part of pet sitting. We can't emphasise enough ...
What if I'm unsure if the pet is suitable for me to look after?
Meet and Greets with the Owner's pet/s will help you know whether pets are likely to be suitable. 1. Energy Levels Research the breed's behavioural characteristics and tendencies. Are they a low energy lap dog? or a high-energy racing dog or guard ...
How can I tell whether to take on a booking or not?
This blog article is a must read before you begin your pet sitting journey. It will cover some of the hazards of the job when it comes to pet sitting. https://www.petcloud.com.au/d/blog/how-to-decide-whether-to-take-on-a-pet-sitting-booking/ Taking ...