Getting Started
How to create a Profile on PetCloud
Creating a Profile on PetCloud is the first step for everyone on PetCloud. Follow these steps to get started: Step 1. Sign Up https://www.petcloud.com.au/profile Step 2. Create your Profile https://www.petcloud.com.au/profile Create a PetCloud ...
Do I need to wear a uniform or branded tshirt?
No. Please dress professionally and in clothes suitable for doing active work. Eg. A polo shirt and long shorts and closed footwear with rubber soles.
Am I an Employee or an Independent Subcontractor when I do jobs through PetCloud?
When you become a Pet Carer through PetCloud, you are a Subcontractor, not an Employee of PetCloud. This is determined because: You are responsible for determining your own prices on your Sitter Listing You choose the types of jobs and pets you want ...
How do I get an ABN?
The Australian Business Number (ABN) is a FREE unique 11-digit identifier issued by the Australian Tax Office here: https://www.abr.gov.au/business-super-funds-charities/applying-abn Those affected by DV can apply for a suppression order (to not ...
Why become a pet sitter?
It's a way to experience caring for all different types of pets and breeds. The affection and companionship from pets. Being paid to exercise. Some pets are hilarious and make you laugh with zoomies and special tricks. It's rewarding knowing you are ...
Do pet sitters make good money?
It depends on how much they charge for their services, how in demand they are, how much energy they have, whether they have a specialised skill, how experienced they are, and whether they have any accredited training. See the article "How to make ...
Do pet sitters need to be licensed?
The pet sitting industry is not regulated and unfortunately, does not have any licensing requirements. Many individuals tout themselves as pet sitters, but not all are qualified for the demands of the job. Knowing animal welfare standards, local ...
Do pet sitters get paid?
Yes. Pet sitting requires time and effort and requires payment.
Do I get Paid leave?
You work for yourself so if you feel you need to take some time to have a holiday, then you should. Self care is important. You will feel more refreshed after a break. This means you will need to put aside money into a savings account to pay for ...
Is there a Minimum or Maximum number of hours per month I need to work?
No. There is no minimum or maximum number of hours per month you are required to work. You're the boss of your schedule! In your Calendar Settings screen on the App and the Calendar Screen on the website, you are able to set the rough volume of ...
How do I contact PetCloud?
You are able to contact our team by using the Contact Us form on the website, or Request a Callback using the links on the Contact Us page
What value does PetCloud provide Pet Professionals with?
PetCloud's software is packed with many features Sitters LOVE! Saving Pet Professionals time & making them money. A geographic listing to showcase your services and prices in our Marketplace Your listing will appear in our Directory for Pet Owners to ...
What does a Dog Walker do?
A Dog Walker's goal is to ensure dogs enjoy regular exercise, loving companionship, and positive reinforcement. Exercise through dog walks has huge mental and physical benefits for dogs as it increases serotonin, increases relaxation, keeps dogs in ...
Definitions of Pet Sitting, Dog Boarding, House Sitting services on PetCloud
Pet Sitting - means day and night boarding of a pet at the sitter's own residence. Great service for Dogs who tend to be pack animals. Home Visits - means where a Sitter drives over to the Pet Owners house, lets themselves in with a key, and feeds ...
Will I be paid Superannuation?
Superannuation is important. It is a regular payment made into a fund by an individual (you) towards their future retirement. If you don’t put some of your income aside now, you might not have enough money to live on when you retire. If you’re a ...
Is there any annual fee for membership to list on PetCloud?
No.
Do you allow Sitters to be members who own a registered business?
Yes. However: You must not add your website, business name, or business logos to any part of your profile. PetCloud is built on trust and personal relationships. So we still ask that a personal profile photo is added. You must keep all bookings with ...
What kind of Profile Photo do I need?
PetCloud is community based on trust and safety and its important for both Sitters and Owners to have a clear profile picture as trust goes both ways. When a booking is made, two parties agree to meet at a private residence. Pet Owners want to be ...
How to find Pet Jobs?
There are 5 ways to get pet jobs: 1. By applying for Pet Jobs on our Jobs Board that Pet Owners post. 2. Through Pet Owners searching PetCloud for Sitters in their local area. 3. By proactively marketing your PetCloud referral link To get the word ...
Do I have to spend the night at people's houses?
No. You are in control of the services you want to offer. If you want to stay at Pet Owner's homes, then that is an option. Pet Sitting is a service where you offer care for pets in your own home. House Sitting is where you stay over in a guest room ...
I'm no good with computers - can someone help me?
Be Connected is a free Government program to help all Australians increase their skills and confidence with digital technology. You can find local help near you.
I am a Dog Trainer. Can I offer my services through PetCloud?
We will only list Registered, Certified, Dog Trainers who use positive reinforcement and are registered members of https://ppgaustralia.net.au or http://www.apdt.com.au if this is the case, then you are more than welcome to create a listing on ...
How do I become a Pet Taxi Driver?
Head to this page and this will tell you all about our App, what to do, training you'll receive, and verifications required. http://petcloud.com.au/become-a-pet-taxi-driver
If I am a dog groomer will my listing be different from a Sitter?
No, basic profile rules still apply. You have to list your space but you can mention in your profile that you are only interested in dog grooming.
I am a Dog Groomer, am I able to list on PetCloud?
Yes! Are you part of a Grooming Salon, Are a Mobile Groomer, or a Home-based Dog Groomer? Then you are most welcome to Sign Up and Create a Free Listing PetCloud is a community built on personal relationships, and trust - so just use your face as ...
Who can be a Pet Sitter or offer Pet Services on PetCloud?
Animal lovers who are well organised, reliable, aged 18 years and over, who want to care for pets on holidays in their own home or in the home of the owner. They must have a clean criminal history, have regular access to the internet via a ...
Do I need a Police Check to be a Pet Sitter or Dog Walker with PetCloud?
Yes. You do. You can do this by heading to your Verifications page. Read more: Recently immigrated to Australia?
I've recently migrated to Australia, can I work with PetCloud?
Potentially. A person can legally work in Australia if 1) they are an Australian citizen or permanent resident 2) if they are a New Zealand citizen, or 3) they hold a valid visa that gives them permission to work. Related articles: Acceptable ...
How do I reset my password?
On the log in screen you'll see a link saying "Forgot Password?" Otherwise, head to this link: https://www.petcloud.com.au/forgot then put in your email address, and click the button labelled "Recover" Related Articles I haven't received my ...
I haven't received the verification email
If you havent received the verification email, check your spam and junk mail folders. If there is still nothing there, you may have accidentally spelt your email address incorrectly when you signed up. Head to your Verifications screen ...
What are some real life scenarios that can happen during Pet Sitting?
Test yourself to see how calm you would be in these situations 1. You just got home after finishing your last pet sitting visit for the evening and you don’t remember if you locked the client’s front door, which is 15 minutes away from you. Do you?: ...
I want to offer Dog Walking. Is this right for me?
A great way for animal lovers and pet care professionals to earn income doing something they truly enjoy is to become a dog walker with PetCloud! If you’re over 18 years old, own a smartphone and prefer an active lifestyle rather than working in an ...
What Dog Breeds Am I Suited To Minding?
Top Dogs for Families with Kids Bulldog Beagle Bull Terrier Collie Newfoundland Vizsla Irish Setter Poodle Labrador Retriever Golden Retriever High Energy Dogs that need lots of exercise Golden Retriever Poodle Labrador Retriever Cavalier King ...
I have a Pet Sitting/grooming business, can I create a profile?
You can create a profile as long as you have a profile picture (face picture) and you take bookings through the website. PetCloud deactivates users who violate the company policy and make bookings outside the website. ...
What's the difference between being a Sitter and a Walker?
Dog Walkers usually only walk dogs, rather than offering full overnight care. Sitters normally focus on overnight care, and may prefer not to offer dedicated plans to walk dogs. Walkers pick the dog up from the dog's home and take them out for 30 ...
Are Dog Walker Listings different from a Sitter Listing?
No, basic profile rules still apply. You have to list your space but you can mention in your profile that you are only interested in dog walking.
Can I be both a Sitter and Owner on PetCloud?
Yes! When you create your profile will see three options on the My Profile page. Select the option 'both' Find a sitter Offer sitting Both <- As a Pet Sitter, how is a Pet Owner themselves - it is especially important for you to ask Owners whether ...
I want to become a Pet Sitter, where do I start?
Just sign up for free. Here's some information on how to get started and we'll coach you on email with everything you need to know as you go along. Here's some reasons why you'll love working with ...
I have no experience with pets, can I do pet sitting?
It depends! We don't just accept anybody. If you: Undergo the relevant verification checks, Own a smart phone, Are reliable, Love animals, Manage your time well, Are willing to undergo our training course, If you own pets, ensure they are ...
What are References and how do I get them?
References are a great way to build trust, and have former clients share with new potential clients your experience with pets. You can reach out to friends, family, or people who you’ve provided pet care for in the past to ask them to write a ...
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