About PetCloud and Bookings
Share Your Good News Story With PetCloud
We'd love to hear good news stories from pet owners and pet sitters. Yes! Every week, Pet owners and Pet Sitters on PetCloud have moments worth sharing - a health scare caught early by a Sitter, a fast microchipped pet reunion, a career built around ...
When Are Funds Released After a Booking?
PetCloud holds payment for a booking securely and releases it after the booking ends. This applies to pet owners and pet sitters. In order for funds to be paid out to the Sitter after the successful completion of the booking, Pet Owners need to click ...
How Do I Contact PetCloud?
Here's how pet owners and pet sitters reach PetCloud before, during or after a booking, including in an emergency. Getting in Touch with PetCloud We're here for you - and for the pets in your care. Whether you're a Pet Owner with a question or a ...
Pet Sitting vs Dog Boarding vs House Sitting: Service Definitions
These are the definitions PetCloud uses for every service. Owners book against them and sitters offer against them. Pet Sitting - means day and night boarding of a pet at the sitter's own residence. Great service for Dogs who tend to be pack animals. ...
Pet Preparation Checklist Before a Pet Stay
Pet owners complete this checklist before a stay, and sitters check it at the meet and greet. Pet's full profile is complete including emergency contacts Before your Pet's stay begins, make sure you complete your Pet's full profile. Your chosen ...
What Does a Pet Sitter Do Each Day?
Every PetCloud sitter must do these things each day of a booking: Take photos of the pet and send the owner a short summary through PetCloud messages Do a full body, paw and teeth check, feeling for lumps, ticks or minor cuts (10 daily checks on ...
What Do the Badges on a Sitter's Listing Mean?
The badges on PetCloud sitter listings are visual symbols of trust, expertise, knowledge and values. Pet Professional Training Completed - These Sitters have earned their badge to show they have the skills and knowledge it takes to give dogs & cats ...
What Is PetCloud? How It Works for Pet Owners and Pet Sitters
PetCloud is a national pet care booking platform with a strong focus on animal welfare. Pet sitters on PetCloud are independent contractors with an ABN, not employees of the platform. How PetCloud keeps bookings safe Customer service and technical ...